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Full-priced items

• Exchange within 30 days of purchase.
• Returns accepted within 7 days of delivery or collection.
• Items must be in original condition—unused, unaltered, with tags attached and the original receipt.

Refunds

• Refunds are issued to the original payment method within 7 days of return.
• If you paid by card, processing may take 2–15 business days depending on your bank.
• Tabby purchases are refunded to the card linked to your Tabby account.

Sale items

• Can be exchanged within 14 days or returned within 7 days, with the original receipt.

Final sale items

• No returns or exchanges on jewelry, accessories, swimwear, underwear, fragrance, or beauty products. For more info, please go to our FAQ on Returns, Refunds and Exchanges.